Shipping policy

Shipping Policy

Last Updated: 10/05/2026

Thank you for shopping with Susegaad Clothing. We aim to provide a smooth and reliable shipping experience for all our customers.

As a print-on-demand brand, all products are made-to-order and fulfilled through our production and logistics partners.

Please read our Shipping Policy carefully before placing an order.

1. Order Processing Time

All orders are processed after payment confirmation.

Since our products are custom-made on demand, processing typically takes:

Processing Time: 3-5 Days

Processing includes:

Order verification
Printing/manufacturing
Quality checks
Packaging

Orders are not shipped on Sundays or public holidays unless otherwise stated.

During high-demand periods, festivals, sales, or new product launches, processing times may be slightly longer.

2. Shipping Methods Available

We currently offer shipping through trusted courier and logistics partners across India.

Available shipping methods may include:

Standard Shipping
Express Shipping (if available)
Cash on Delivery (if available)

Shipping availability may vary depending on the delivery location.

3. Delivery Timeframes

Estimated delivery timelines begin after the order has been processed and shipped.

Domestic Shipping (India)

Metro Cities: [5-7 BUSINESS DAYS]
Other Cities & Towns: [5-7 BUSINESS DAYS]
Remote Areas: [10-12 BUSINESS DAYS]

Please note that delivery timelines are estimates and not guaranteed.

Delays may occur due to:

Weather conditions
Courier delays
Festivals and public holidays
Operational disruptions
High order volumes

4. Shipping Costs

Shipping charges are calculated at checkout based on factors such as:

Delivery location
Package weight
Shipping method selected

Shipping Rates

Standard Shipping: [SHIPPING COST]
Express Shipping (if applicable): [SHIPPING COST]
Free Shipping Threshold (if applicable): [ORDER VALUE]

Any applicable shipping fees will be displayed before payment confirmation.

5. Order Tracking

Once your order is shipped, you will receive:

A shipping confirmation email
Tracking details and tracking link

Tracking updates may take up to [X HOURS] to become active after dispatch.

If you do not receive tracking information within [7 BUSINESS DAYS], please contact us at:

Email: hello.susegaadclothing@gmail.com

6. Delivery Issues and Delays

While we work with reliable courier partners, delivery delays may occasionally occur due to factors outside our control.

We are not responsible for delays caused by:

Courier service disruptions
Incorrect shipping information provided by customers
Failed delivery attempts
Natural disasters or force majeure events
Government restrictions or transportation issues

Customers are responsible for ensuring that shipping details and contact information are accurate at the time of ordering.

If a package is returned due to incorrect address details or repeated failed delivery attempts, additional re-shipping charges may apply.

7. Lost, Damaged, or Missing Packages

If your order arrives damaged or if items are missing, please contact us within [X DAYS] of delivery.

To help us resolve the issue quickly, please include:

Order number
Clear photos/videos of the package and products
Description of the issue

Claims submitted after the specified timeframe may not be eligible for resolution.

8. International Shipping

[STORE NAME] currently:

[DOES / DOES NOT] offer international shipping

If international shipping is available:

Delivery timelines vary by country
Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country
We are not responsible for delays caused by customs clearance procedures

International shipping rates will be calculated during checkout.

9. Incorrect Address Policy

Please ensure all shipping details are entered correctly before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses provided by customers.

If you notice an error in your shipping address, contact us immediately at: